Natural Language Processing (NLP)

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At Xebia, Natural Language Processing means enabling machines to understand, interpret, and generate human language. It combines linguistics, machine learning, and AI to turn text or speech into structured insight and action. Xebia helps clients build NLP pipelines and solutions that integrate with business systems and deliver real-world value.

What Are the Key Benefits of NLP?

  • Better accessibility by enabling conversational interfaces and voice assistants
  • Automated text understanding and classification (such as sentiment, intent)
  • More efficient operations through document processing and summarization
  • Richer customer insights by analyzing feedback, reviews, and social data
  • Enhanced decision support through extraction of meaning and trends
  • Scalability across multiple languages and domains

What Are Some NLP Use Cases at Xebia?

  • Chatbots and virtual assistants for customer support
  • Text classification for routing tickets, sorting feedback, or tagging content
  • Sentiment analysis of reviews, social media, or survey responses
  • Summarization and summarization of long documents
  • Named entity recognition for extracting people, places, products from text
  • Translation, language detection, and cross-lingual solutions

Related Content on NLP


Natural Language Processing Applications and Examples - How Can NLP Be Useful To Your Business?

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Through the Looking Glass: Exploring the Wonderland of Testing AI Systems

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How are Large Language Models Changing the InsurTech domain?

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