Design Thinking Foundation

30 September, 2024Hilversum, The Netherlands

1 day
In Person
Agile Development

Replace the wrong assumptions with the right questions. Through a dynamic, hands-on design challenge, you will learn the basics of Design Thinking in this one-day Design Thinking training. The popular human-centered approach to improve product development and more.

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Any questions?

Johnno will gladly help you further with any personal or in-company needs you might have.

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1 day


09:00 – 17:00









What will you learn?

Are you interested in exploring the world of Design Thinking? This Foundation course offers you the basics of the human-centered approach. You will learn how to focus on the people you are creating the product for. Design Thinking is all about understanding your target group and replacing assumptions with questions, research, and experiments.

At the end of the day, you will know how Design Thinking works and how to create innovative solutions that perfectly match your customers’ needs.

Key takeaways

  1. Learn the why, what, and how of Design Thinking.
  2. Understand why empathy is so incredibly important.
  3. Explore how to understand your customers better.


Working in groups, you will build and receive feedback on a low-fi prototype, inspired and coached by an experienced Agile and Design Thinking guru. Take a dive into the world of human-centered design, fast iterations, and rapid prototyping.

  • Point-of-view definitions.
  • Interview techniques.
  • Personas.
  • Customer Journey maps.
  • Storytelling.
  • Creativity-enhancing techniques (e.g. brainstorming).
  • Building a low-fidelity prototype.
  • How to start your first Design Thinking experiment.

Who is it for?

Learning more about Design Thinking is valuable for entrepreneurial spirits. Previous participants include Product Owners, Scrum Masters, Business Analysts, Customer Journey Experts, UX designers, and Marketing Managers.

If you are driven by innovation and eager to add value for your end-users, Design Thinking will provide you with a new perspective on development.


The workshop starts with the basics, so no prior experience is required.

Bring enthusiasm, eagerness, and a positive attitude.

Why should I do this training?

Understand the basics of Design Thinking

Practice with hands-on exercises

Get started in just one day

What else
should I know?

After registering for this training, you will receive a confirmation email with practical information. A week before the training, we will ask you about any dietary requirements and share literature if you need to prepare.

See you soon!

Course information

Literature and a delicious lunch are included.

Travel and accommodation expenses are not included]

Meet the trainers

Daniël Burm

Meet Daniel Burm, trainer at Xebia Academy. Daniel is a product management trainer and trains on behalf of Xebia the scrum foundation and agile champion courses. View Daniel’s full profile and training courses on Xebia Academy.

Tom Siebeneicher

Tom Siebeneicher is an Agile trainer at Xebia Academy and an expert in digital and agile transformations.

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