Many models and perspectives describe the complexity of an organization. In the end, it all boils down to people interacting with technology using processes. Sociologist Dr. Ron Westrum provided a typology of organizational cultures, including a generative type. Key characteristics for a generative culture include:

  • Oriented to performance
  • High cooperation
  • Failure leads to inquiry
  • Share risks

Encouraging these characteristics in the culture of an organization allows capacity, quality and innovation to grow. A CI/CD pipeline aids in facilitating the tools and processes to make these characteristics possible. A CI/CD pipeline is often perceived as a way to bundle and distribute software. It is the modern way to deploy software using automation instead of doing it manually. From a technical perspective, this is valid. Yet, the key concept of a CI/CD pipeline is to provide consistent quality and early feedback. By continuously monitoring the existing (quality) performance, you gain insights & data on how to improve deployments and the controls being applied.

Using the triad of people, process and technology, let us see what a CI/CD pipeline means for an organization and how it impacts the quality of the software delivery process.

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