Pros, Cons, and Tips for Using AI in L&D Systems

Giovanni Lanzani, Managing Director of Data & AI at Xebia, recently joined Archipel Academy’s "FutureFit" podcast, a dynamic space exploring the essentials of keeping your organization agile, staying abreast of the latest trends, and ensuring mental and physical well-being. 

Giovanni, a data expert, shares practical insights in an episode that sheds light on AI and its role in the business world, and the use of AI in L&D systems. In the 20-minute discussion, he touches on the current role of AI within organizations, tips for managers and the workforce on optimizing the use of AI, and some general changes that companies should consider to utilize AI successfully. 

Understanding the AI Landscape

Giovanni’s journey in the world of data and AI originated back to 2012 with big data. Now, with his current work at Xebia, he’s amassed more than a decade of incredible experience in the data and AI industry.

Throughout the episode, Giovanni highlights the importance of data quality, emphasizing the advantage of using tools to analyze data and automatically create useful insights. 

Tips for Managers

Giovanni offers three practical tips for managers diving into the AI landscape:

1. Data-Driven Decision Making: Collect and analyze data for better insights to make informed decisions.
2. AI as a Coach: Use AI to improve soft and hard skills, fostering continuous improvement in the workforce.
3. Feedback Loop with AI: Incorporate AI into the feedback loop, using it to review and provide constructive feedback for ongoing development.

Workforce Adaptation

For those eager to adapt to the era of AI, Giovanni highlights two straightforward tips:

1. Data Quality Matters: Pay attention to data quality; it forms the foundation for accurate insights and decision-making.
2. Storytelling Through Data: Learn how to communicate insights effectively across the organization using data visualization.

Giovanni’s insights on the podcast provide useful considerations for using AI in L&D systems while offering a practical guide for managers and the workforce alike. His journey from the early days of AI to the current landscape showcases the transformative power of information.

Listen to the episode here: