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As a trainer, he uses his experience to help you find paths towards long term success and avoid common pitfalls. He lets the participants share their own experiences as well and uses this to give concrete guidance in their own context.
He shares a number of concrete techniques and tools to be immediately be applied when the training finished (the next day!)
“Knowledge sharing is fun and a learning opportunity for everyone” & “Continuous feedback is key”.
He lives by the principle that the only valuable software is software which is in the hands of happy end users.
In the past he has helped a wide variety of international clients as Albert Heijn, Jumbo, AirMiles Canada and VodafoneZiggo strengthen the relationship with their customers through the use of high quality, fit-for-purpose software.