MACH-Enabled AI

Discover the Secret to AI-Driven Commerce

By adopting a composable MACH architecture, you’ll gain the power to outpace the competition!

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The Composable Future of Retail in the World of AI

Retail is evolving faster than ever. Innovation speeds have gone up, and your technology dictates the velocity. If you’re not embracing emerging technologies, you might be falling behind. Adopting a composable architecture enables you to innovate faster and gives you the power to outpace the competition in adopting AI.

20+ Years of Experience in Retail & Ecommerce

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  • Bol.com logo
  • Wehkamp logo

Unlock the Future of Retail With MACH-Enabled AI

Read our Whitepaper where we unravel the core components of MACH architecture. Discover how MACH fuels agility, scalability, and innovation in the digital realm, from microservices to API-first design and cloud-native solutions. Gain valuable insights into the practical applications, benefits, and challenges of integrating MACH principles, paving the way for a customer-centric, future-proof digital transformation journey.

Retail

AI Accelerators

Discover how our AI accelerators help you to revolutionize retail operations. From optimizing stock distribution and enhancing product discovery to providing instant customer support, our AI solutions drive efficiency, boost sales, and elevate customer experiences.
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Real-Time Integrated Stock Management

Multichannel retailers can optimize stock distribution and reduce costs by integrating an AI component within the MACH architecture, enabling real-time monitoring and demand prediction. This AI microservice, deployed in the cloud and using an API-first approach, offers a natural language interface for seamless data querying and operation.

AI strategy

Visual Product Search

Visual product search uses AI to analyze user-provided images, offering highly relevant product recommendations and streamlining the shopping experience. This intuitive discovery method boosts sales by encouraging users to explore similar or complementary products.

    Customer Sentiment Analysis

    Customer Sentiment Analysis

    AI-driven sentiment analysis mines insights from customer reviews, social media, and other digital footprints, helping retailers assess product popularity, predict trends, and tailor marketing strategies. Its composable nature allows application across various data streams, such as call center interactions, providing a comprehensive view of customer sentiment.

      generative ai platform

      Customer Service Chatbot

      With rising customer service expectations, AI-powered chatbots provide real-time, accurate responses by leveraging a knowledge base of product details and FAQs. These chatbots handle numerous queries, reducing the burden on human representatives and allowing them to focus on more complex issues.

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      Customer story

      World’s Largest Soap Producer Stretches Project Capacity by 25%

      Unilever reduces time-to-market, increases its innovative power, and achieves an estimated 25% growth in project capacity by embracing Agile

      Customer story

      Trendy Shoeby Goes Fully Digital With Step-by-Step Transformation

      Retailer at Risk of Disintermediation Now Traces 90% of Revenue to Customer Loyalty Program and CRM

      Customer story

      Wehkamp new Architecture Automates DevOps Operations

      Automating Continuous Integration and Delivery on AWS for Top E-Commerce Biz in the Netherlands

      Customer story

      Dutch E-Commerce Leader Transforms IT Infrastructure for Faster Market Delivery

      Wehkamp increases its market delivery with a faster microservices platform, allowing for more team collaboration and an Agile work environment

      Customer story

      Outdoor and Cycling Brand Rides High with Innovative New IT Platform

      Shimano maximizes performance with a sleeker, streamlined IT environment adding value in six months

      Customer story

      Dutch Coffee Giant Jacobs Douwe Egberts Rapidly Transforms eCommerce Operations

      Jacobs Douwe Egberts achieves a 20% faster time-to-market and develops skills to thrive in a fast paced eCommerce market using Agile

      Customer story

      Xebia Puts The Sting Back Into the Driver’s Seat with Revamped E-Commerce Platform

      Cloud-based platform gives The Sting flexibility to experiment, while reducing costs and time-to-market

      Customer story

      WeTransfer: Creating the DevOps flow

      Customer story

      TomTom Evolves from Hardware Company to World-Class Software Company

      Customer story

      Online Retailing Leader Serves Success Through Experimentation and Innovation

      Bol.com improves its customer experience, data implementation, and overall productivity by creating a new experimentation platform

      Customer story

      Leading E-commerce Platform Scores Big with Data-Driven Training Initiatives

      Bol.com achieves market gains with a customized AI and data-focused training curriculum offering its employees a technical edge

      Customer story

      Dutch Retail Giant Takes Holistic Approach to Modern Innovation

      Blokker offshoot Mirage implements team-driven, end-user focused solutions to deliver more business features more frequently and bug-free

      Customer story

      Dutch DIY Leader Intergamma Doubles E-commerce Revenue with Agile

      Intergamma adopts an Agile workflow to become an omnichannel retailer, improving both the customer experience and profits

      Customer story

      iBOOD Snags a Great Deal with Google’s Cloud Platform

      Europe’s Largest Online Shopping Community expands earning potential and improves customer service through revamping infrastructure with Google Cloud Platform

      Customer story

      YourSurprise Successfully Migrates from On-Prem Software to Google Cloud Platform

      Fast-growing gift shop gains stability and a modern, cloud-native mindset by migrating its software infrastructure to Google Cloud Platform

      Customer story

      Marktplaats Provides Personal Experience for Over Two Million Daily Visitors

      The Netherlands’ favorite online marketplace increases user time on platform by 3.5% with machine learning

      Customer story

      Online Tools Vendor Adopts the Right Tools to Meet Delivery Goals

      ERIKS achieves the highly ambitious goal of launching its new website supported by test automation and continuous delivery

      Customer story

      Luxury IT Company Creates Cloud-Centered Infrastructure to Serve High-end Automotive Retailers

      PON IT delivers scalable, security-minded, Agile products and IT services through successful cloud migration

      Customer story

      Sustainable Industrial Cleaner Manufacturer Optimizes Technical Maintenance with New Mobile App

      Interflon minimizes rework and expedites workflow with creation of a new mobile application, completed in two months’ time

      Customer story

      Top Internet Retailer Deploys Smart Algorithms For Quicker Customer Response

      Top-three e-tailer in the Netherlands unifies customer data, personalizes shoppers’ experience and improves organizational culture with a new digital strategy

      Customer story

      UK-Based Retail Giant Upgrades to a High-Performance Delivery Tracking System

      Retailer builds a resilient, scalable tracking system with disaster recovery capabilities by migrating from AWS to Azure

      Customer story

      Retail Giant Accelerates Its Time to Market for Product Release

      Retailer builds an easy-to-use and flexible web-based application for improved collaboration and quicker new product launch

      Customer story

      Offering fresh perspectives on improving the software delivery process

      How DKG gained insights, challenges, and improvement areas to continuously improve their software delivery.

      Customer story

      Enabling fast growth through continuous delivery and test automation

      How DKG gained insights, challenges, and improvement areas to continuously improve their software delivery

      Customer story

      Digital Print Leader Transforms Hosting to Enhance Growth

      Switching to Google Cloud Platform allows smartphoto room to grow while remaining cost-effective and secure

      Customer story

      Leveraging a Cloud Platform to Make It Effortless to Buy and Sell Homes

      How Xebia helped online real estate platform Funda build a modern, self-service cloud data platform, allowing them to personalize and innovate the customer journey

      Customer story

      Pioneering Grocery Chain Improves Prediction Accuracy by 5%

      Albert Heijn, the largest supermarket chain in the Benelux region, streamlines operations with an updated demand forecasting system based on machine learning

      Customer story

      Fitness Franchise Gets Fit with Google Cloud

      Fit20, a global franchise network of fitness studios, optimized its communication and innovation by leveraging Google Workspace to scale up

      Customer story

      Supporting Bol.com as a Frontrunner in Data & AI

      How Xebia partnered with Bol.com to enhance in-house data engineering and data science capabilities and remain a frontrunner in data and AI

      Customer story

      Learning Journeys for Young Analytics Professionals

      How Xebia worked with Ahold Delhaize to ensure its new analytics talents hit the ground running

      Customer story

      Better Customer Relations by Using Machine Learning Algorithms

      How a leading Dutch e-tailer modernized its e-commerce platform, implemented recommenders, and improved search functionality, in collaboration with Xebia

      Customer story

      Setting-up Hadoop Big Data Infrastructure

      Kickstarting Bol.com's Hadoop practice and realizing the initial data-driven use cases

      Customer story

      Predicting Demand for Fresh Bread in Supermarkets

      Bakker Goedhart implemented a prediction model taking into account all variables that influence demand, leading to higher margins

      Customer story

      Bruynzeel Stores Go Digital With Chromeboxes

      Kitchen design house revamps stores to focus on customer experience and increases sales

      Customer story

      Responsive UX Design Allows Webcam Pioneers to Shine

      High-end camera manufacturer redesigns web apps; improves user experience and attracts more customers to paid services

      Customer story

      Sentimo Streamlines  Customer Service with Freshdesk

      Sentimo streamlined the back office to enhance customer service and to better forecast shifts in workload with Freshdesk

      Customer story

      Better Data and Communication for Plukon Food Group

      Plukon Food Group needed to modernize their IT infrastructure for better email and more efficiency. After considering various options, Plukon opted for Google

      Customer story

      What's the "Secret Ingredient" Making Paula's Choice Customers Glow? Data!

      Leading direct-to-consumer skincare brand implemented a data strategy with modern architecture, data platform, and predictive algorithms to personalize and add radiance to its offers.

      Customer story

      Deliver Flower Power together

      “Being digital means enabling information to move at lightspeed. But it is about people—and that takes time.”

      Customer story

      Increase Scalability with Continuous Integration Platform

      “Being digital means enabling information to move at lightspeed. But it is about people—and that takes time”

      Customer story

      Interflon: Adopting the Cloud in Just 6 Months

      To increase data security and embrace new business opportunities, a leading lubrication solutions manufacturer decided to move to the Cloud.

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