For many of us ‘Inspect & Adapt’ has become a second nature. We love to timebox because we need the feedback to learn from it. ‘Feedback’ about the system we’re building or the process we’re using. Because individuals are to be found more important than processes and tools, we must not forget to give each other good feedback so we can also learn from that. After all, the Team will never grow, if the individuals in the Team don’t grow. To give good one-on-one feedback is a very difficult thing. It’s hard to keep it save and it’s even harder to do it in a way that really helps the other learning something from it. I ran into some nice ways of giving feedback : Feedback can be used in many ways and circumstances. The basis idea is that you give someone a gift. You offer him insight in what the impact is of his behavior. Nothing more, nothing less. He can do with this gift whatever he wants. When you give feedback you expect nothing in return. Some basic rules :
- Basic rule #1 : Never add judgement to your feedback.
- Basic rule #2 : Feedback is an expression of your truth. Never fight for it to be thé Truth.
- Basic rule #3 : Give feedback before you’re annoyed and completely emotional. When your emotions are talking, you will not be able to meet rules 1 and 2.
- Real time feedback:
- Late feedback :
- Feedback in times of stress