Transform HR Operations
Resolve Employee Queries Faster with AI-powered HR Assistant.
HR support isn’t broken; it’s just fragmented. Policies sit in PDFs, leave rules live in portals, and employees turn to colleagues for answers. Xebia’s AI-Powered HR Assistant brings it all together into one governed, explainable system that delivers the right answer, every time.
Xebia AI-Powered HR Assistant is a conversational AI solution designed to transform HR operations by offering 24/7, intelligent self-service support to employees. Built using OpenAI’s GPT models, Agentic AI architecture, and integrated with HRMS, the Xebia AI-Powered HR Assistant automates routine HR queries around policies, leave, holidays, and attendance—freeing HR teams to focus on strategic initiatives.
It leverages Retrieval-Augmented Generation (RAG) and specialized agents to deliver document-cited responses, ensuring accuracy, scalability, and personalization.
Key Features
Conversational AI Bot
Natural language interface powered by GPT for seamless interaction.
RAG-Based Policy Lookup
Document-cited HR policy answers ensure accuracy and compliance.
Autonomous Agent Architecture
Policy Knowledge Agent
Leave Manager Agent
Attendance Agent
Holiday Agent
Leave Management
Balance check, application, and automatic entitlement calculation.
Attendance Analytics
Trends, timestamp tracking, and report generation.
Contextual Conversations
Maintains history for continuity in interactions.
User Profiling
Personalized responses based on HRMS data.
Guardrails
Ensure safe and scoped responses.
Benefits
Reduce Manual HR Load
Automate up to 60% of routine HR queries with 24/7 chat-based support.
Answer With Explainability
Every response is backed by source-cited HR documents — no guesswork.
Policy Traceability at Scale
Track changes, enforce guardrails, and maintain full governance.
Unified HR Operations
Brings leave, attendance, and policy under one unified conversational layer.
Deployment
The system is deployed within the enterprise network and runs against internal HRMS and document systems. Xebia delivers the orchestration layer, including workflow logic, query classification, and policy retrieval scaffolding. All input—documents, leave configurations, attendance rules, user permissions—is maintained by the client’s PeopleOps and IT teams. No third-party hosting. No API exposure. All execution happens inside the enterprise boundary.
Architecture
System Architecture
- Agentic Control Layer: Routes classified queries to predefined domain workflows.
- RAG Retrieval Engine: Indexes only versioned, HR-approved documents. No open-source fallback.
- HRMS Logic Binding: Live integration enforces real-time rule application.
- Context Layer: Session memory is stored in Redis. Prior queries and user profile conditions shape response eligibility.
Technology Stack
- OpenAI GPT (Natural Language Processing)
- FastAPI (API framework)
- Redis (Caching and session management)
- HRMS integration
Integrations
- HRMS for balance, rules, timestamps, and profile data
- Policy document repository, controlled and versioned by HR
- Web-based query interface (authenticated access)
Contact