Beyond Coding Episode #157

Strategic Empathy in Leadership with Josine Muurling & Charlotte de Jong Schouwenburg-Mestwerdt

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Youtube

Full episode on YouTube ▶️

https://youtu.be/PaXyDUalFL8

Beyond Coding Podcast with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Patrick Akil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Guest

Connect with Josine Muurling:

https://www.linkedin.com/in/josinemuurling

Connect with Charlotte de Jong Schouwenburg-Mestwerdt:

https://www.linkedin.com/in/charlotteschouwenburg

More on Bravely:

https://workbravely.com

Outline

00:00:00 – Intro
00:00:24 – New leadership pitfalls
00:03:17 – Vulnerability builds trust
00:04:54 – Chimpanzees and empathy
00:06:07 – Improving empathy
00:08:45 – Think friend
00:10:08 – Psychological safety
00:12:02 – Memorable conversations
00:15:09 – Strategic empathy
00:17:52 – Soft on the relationship, tough on the content
00:19:19 – Active listening skills
00:21:32 – Autonomy and ownership pitfalls
00:24:42 – Similarity bias and personal approach
00:26:07 – Quality, autonomy and risk
00:29:47 – Peter principle
00:35:05 – Mentor vs. Manager
00:36:58 – The "team" in leadership teams
00:39:52 – When inspiration works
00:41:03 – The responsibility weight of leadership
00:43:10 – Your team is your tribe
00:46:40 – Authentic leadership
00:49:23 – Vulnerability invites vulnerability
00:51:06 – Rose of Leary
00:53:15 – On a mission to put empathy back in the workspace