Customer Stories
How MarvelX Built a Secure, Scalable Cloud Foundation for AI-Powered Insurance Agents
Xebia enabled MarvelX to deploy secure, compliant AI agents on Google Cloud—accelerating operational efficiency and preparing the organization for ISO 27001 and SOC2 certification at record speed.

At a Glance
Challenge
Build a secure, compliant cloud foundation to scale AI agents for global insurance operations.
Solution
Enterprise landing zone, compliance-by-design security framework, and automated infrastructure provisioning on Google Cloud using Terraform.
Results
Rapid compliance readiness, accelerated path to ISO and SOC2 certification, and a scalable, multi-tenant architecture for global AI agent deployment.
MarvelX
MarvelX (www.marvelx.ai) is transforming the insurance industry with agents for claims handling, underwriting, customer support, and fraud detection. Backed by EQT and supported by Google Cloud, MarvelX is scaling its platform to serve insurers across multiple regions with enterprise-grade reliability and compliance.
The Challenge: Building a Secure, Compliant Base for Global Scale
To serve regulated insurance clients, MarvelX requires a secure, compliant cloud foundation capable of supporting sensitive data, automated operations, and rapid international expansion.
The Solution: Compliance-Ready Architecture on Google Cloud
MarvelX partnered with Xebia to design and implement a compliance-by-design cloud foundation that provides the security, governance, and operational rigor required in the insurance sector. Together, the teams also established the processes and documentation needed to accelerate MarvelX’s ISO certification journey.
Key solution components
1. Enterprise-Grade Google Cloud Landing Zone
- Hardened network and identity configuration
- Role-based access controls and granular security groups
- Monitoring, logging, and audit trails aligned with ISO requirements
- Backup, data bucket management, and storage policies for full lifecycle governance
2. End-to-End Security & Compliance Controls
- Controls implemented across infrastructure, applications, and AI agent runtime
- Policies aligned to insurance-sector security standards and ISO readiness
- Segregated environments and secure pathways for production workloads
3. Automated Deployment with Terraform
- Code-driven, reproducible deployment pipeline
- Infrastructure-as-code ensuring consistency across regions
- Rapid provisioning of secure environments for new insurer programs
4. ISO Readiness Enablement
Xebia embedded compliance directly into the cloud architecture, enabling MarvelX to:
- Document and evidence controls efficiently
- Accelerate internal and external certification processes
- Reduce audit overhead
Move toward ISO certification in just a few months, significantly faster than industry benchmarks.
The Results: Scalable Growth and Accelerated ISO Certification.
MarvelX now operates on a secure, enterprise-ready cloud foundation that enables rapid scaling and ensures compliance across global insurance environments.
With Xebia’s support, MarvelX achieved:
- Compliance-by-design foundation aligned with ISO standards
- Accelerated ISO certification timeline through embedded, structured controls
- Scalable cloud architecture ready for multi-region deployments
- Improved operational resilience through monitoring, governance, and automation
- A robust security baseline for claims, customer support, and fraud-detection AI agents
“Xebia helped us establish a secure, compliant cloud foundation that enables insurers to confidently deploy our AI agents to optimize their core business processes.”
Ali el Hassouni
Co-Founder, MarvelX
Looking Ahead
MarvelX is expanding its AI agent deployments for insurers globally, supported by a secure and scalable Google Cloud architecture. Together with Xebia, the next phase includes deeper automation, expanded compliance capabilities, and continued acceleration of enterprise adoption.
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