Enterprise Knowledge Assistant

Unlock Reliable, Real-Time Insights with Secure AI Assistants 

Make Knowledge Work for You. Empower teams with AI-driven knowledge assistants for faster, more accurate answers at scale.


Xebia’s Enterprise Knowledge Assistant transforms static, fragmented information into a secure, intelligent resource that delivers real-time, accurate answers for internal teams. By leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and domain-specific knowledge agents, it enables employees to access policy documentation, compliance records, and operational data instantly. With AI-powered search, governance, and continuous learning, organizations reduce manual research, improve decision-making, and ensure secure, compliant knowledge delivery at scale, helping teams work smarter, faster, and more collaboratively. Unlock faster resolutions, increase upsell opportunities, and ensure smarter service delivery at scale with Xebia's end-to-end expertise that transforms how enterprises handle customer engagement.


Our Approach

Assess & Prioritize Knowledge Needs

Identify gaps in existing systems, map high-value use cases, and define business goals.

1

Design an Intelligent Assistant Framework

Plan secure, domain-specific AI agents integrated with structured and unstructured data sources.

2

Integrate & Connect Data Sources

Link internal systems, documents, and databases to ensure real-time, accurate responses.

3

Deploy with Governance & Compliance

Implement security controls, monitoring, and guardrails to ensure privacy and regulatory adherence.

4

Continuous Learning & Optimization

Support ongoing improvements through feedback loops, retraining, and usage analytics.

5


Key Benefits

Faster Access to Trusted Knowledge

Reduce search time and empower employees with real-time, accurate answers.

Improved Decision Quality

Deliver consistent, reliable insights from structured and unstructured sources.

Secure, Compliant Knowledge Delivery

Maintain data privacy and meet regulatory requirements with built-in guardrails.

Better Resource Utilization

Reduce dependency on large support teams by offloading repetitive, low-complexity queries to AI, allowing staff to focus on high-value tasks.


Contact

Let’s discuss how we can support your journey.