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OutSystems ONE 2026 Recap: Building the Agentic Enterprise—From Vision to Execution

At a Glance
- Agentic AI is in production. The question has shifted from whether to use AI agents to how fast you can operationalize them across workflows.
- Build governance in from day one. Guardrails, observability, and human-in-the-loop design are now prerequisites for scaling AI, not retrofits.
- Treat low-code as an accelerant. OutSystems AI-native capabilities speed production-grade AI while keeping the control regulated industries need.
- Fix team readiness first. The biggest constraint on AI adoption is people, not tooling. Invest in continuous, structured enablement.
- Plan for production reality. Shipping AI is a different discipline than building it. Budget for monitoring, fallback design, and incident response.
- Start with use cases, not pilots. Pick high-impact processes, design the agentic architecture, then build and scale on OutSystems.
Last week in Amsterdam, OutSystems ONE 2026 brought together enterprise architects, engineering leaders, product teams, and AI practitioners around a question many organizations are now actively wrestling with: how do you move faster, scale smarter, and operationalize AI across the enterprise?
For Xebia, this wasn’t just another partner event. It was a moment where our vision of the Agentic Enterprise converged with tangible innovation, shared by customers, partners, and the broader OutSystems ecosystem.
From Systems of Record to Systems of Action
A defining theme across ONE 2026 was the shift from traditional systems of record toward AI-powered systems of action.
Enterprises are no longer satisfied with documenting workflows; they want systems that:
- understand operational context in real time
- make intelligent decisions
- trigger autonomous or assisted actions
OutSystems is increasingly positioning itself around this evolution, combining low-code development with AI-native capabilities designed to accelerate intelligent workflow orchestration.
At Xebia, this aligns directly with how we help organizations design, build, and scale agentic systems: not as standalone copilots, but as governed capabilities embedded into business operations.
Speed alone is no longer a differentiator; intelligence at scale is.
The Rise of the Agentic Enterprise
Many of the conversations we had mirrored what we are already seeing with clients across retail, financial services, manufacturing, and travel. Across keynotes, breakout sessions, and conversations on the floor, one concept kept resurfacing: agentic AI is moving from experimentation to enterprise reality.
At Xebia, we define the Agentic Enterprise as one where:
- AI agents operate across workflows, not siloed use cases
- Decisions are data-driven and continuously optimized
- Humans and AI collaborate seamlessly to deliver outcomes
This is not theoretical—it’s already being operationalized.
Xebia at ONE 2026: Turning Vision into Action
Our presence at ONE 2026 was anchored in a clear proposition:
“Build Autonomous, Scalable AI Systems with Xebia and OutSystems.”
1. Real-World Use Cases, Not Just Concepts
We demonstrated how organizations are moving beyond pilots to production-grade AI implementations, including:
- Intelligent case management with decision automation
- AI-powered customer journeys that adapt in real time
- Operational modernization using low-code + AI accelerators
2. Co-Engineering with OutSystems
Our strategic partnership continues to focus on:
- Reference architectures for agentic applications
- Integration patterns combining low-code, data, and AI
- Scalable frameworks for enterprise-wide adoption
3. Conversations That Matter
Leaders we spoke with are now asking sharper, outcome-driven questions:
- How do we orchestrate AI across the enterprise—not in silos?
- How do we embed intelligence into core processes?
- How do we scale AI responsibly with governance and ROI?
These conversations reinforce a clear shift; AI is finally starting to land and create real results.
Spotlight Sessions from Xebia
A key highlight of our presence this year was the strong contribution from Xebia experts, bringing real-world perspectives to the forefront:
Building High-Performing OutSystems Teams Through Continuous Learning
Bryan Minton’s session underscored a critical truth: high-performing teams don’t happen by accident—they are systematically built and continuously evolved.
He introduced a structured training framework that enables developers to progress from foundational OutSystems skills to advanced capabilities across:
- AI security
- DevOps practices
- Cloud scalability
What resonated strongly was the emphasis on sustaining engagement through:
- Hands-on labs and project simulations
- Peer learning and community participation
- Co-developer programs aligned to real business outcomes
The takeaway: continuous learning is not a support function—it’s a strategic enabler of delivery excellence.
When AI Meets Reality: A Production Incident Post-Mortem
Saranraj Sathyamoorthy delivered one of the most candid and practical sessions of the event—breaking down what truly happens when AI systems hit production scale.
The session dissected a real-world incident involving:
- Prompt drift and hallucinations
- Cost overruns and latency spikes
- Downstream system failures
More importantly, it highlighted how the system was stabilized through:
- Robust guardrails and fallback mechanisms
- Observability and monitoring patterns for AI systems
- Cost and performance optimization strategies
The message was powerful:
AI doesn’t fail like traditional systems—and managing it requires a new operational mindset.
1. Agentic AI is a boardroom conversation now. The question has shifted from "should we explore AI agents?" to "how fast can we operationalize them?" Leaders are no longer asking for proof of concept. They're asking for production roadmaps.
2. Governance is the new differentiator. Organizations that will win at agentic AI are the ones building with guardrails from day one—not retrofitting them later. Responsible scaling, observability, and human-in-the-loop design are becoming prerequisites, not afterthoughts.
3. Low-code is the accelerant, not the limitation. A persistent misconception is that low-code constrains enterprise-grade AI. ONE 2026 dismantled that. OutSystems' AI-native capabilities, combined with the right architecture, enable enterprises to move faster while maintaining the control required for regulated industries.
4. Teams are the bottleneck, not technology. Bryan's session echoed what we hear from clients constantly: the biggest constraint on AI adoption isn't tooling—it's team readiness. Continuous, structured enablement that grows with the platform is what separates high-performing delivery organizations from the rest.
5. Production reality is humbling—and solvable. Saranraj's post-mortem was a reminder that shipping AI to production is a different discipline than building it. The organizations getting it right are investing in operational maturity: monitoring, fallback design, cost management, and incident response patterns purpose-built for AI systems.
What Comes Next
ONE 2026 reinforced a strong belief we hold at Xebia:
The next wave of transformation won’t be defined by applications but by autonomous, intelligent systems that act. Our focus moving forward remains clear:
- Define agentic architectures
- Identify high-impact use cases
- Rapidly build and scale AI-powered systems with OutSystems
Let’s Continue the Conversation
If we connected in Amsterdam, thank you for the conversations.
If not, we’d welcome the opportunity to explore how you can transition from systems of record to systems of action.
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